Google Forms + WhatsApp Integration
Send messages in WhatsApp on Google Form Submission.
How to integrate your Google Form with WhatsApp?
You can integrate Google Forms with WhatsApp using Form Director. Form Director enables you to connect Google Forms with WhatsApp, allowing you to Send messages based on form responses.
When a user submits a Google Form, the responses are automatically sent to WhatsApp accordingly.
What is Form Director?
Form Director is a Google Workspace add-on that directs data submitted from Google Forms to applications like Google Docs, Forms, Sheets, Contacts, Calendar, Tasks, Email, Trello, Slack, QuickBooks, etc.
Installation:
It is available in the Google workspace Marketplace.
Please check installation instructions to install the add-on.
What is WhatsApp?
WhatsApp is a messaging app that allows you to send text messages, make voice and video calls, and share media with friends and family. It's a convenient way to stay connected with people around the world.
Google Forms to WhatsApp: Use Case(s)
> Send a text message in WhatsApp on Google form submit.
Google Forms
send messages to WhatsApp on Form Submit
Form Director
WhatsApp
Service 1: Send a text message
Name your service.
Choose WhatsApp from the list of Applications.
Choose a service under services.
Configure Form Director with your WhatsApp Provider
Select a whatsApp provider
Mention your credentials or Connect.
Click on Connect Now.
Verify with WhatsApp provider is connected.
How to Obtain WhatsApp Provider Credentials?
To connect and use WhatsApp service, users need to obtain the provider's configuration.
WhatsApp
Login or Create an Account in Meta Business Suite
Visit Meta Business Suite and log in with your Facebook account.
If you don’t have a Meta Business account, create one by following the on-screen prompts.
Go to Settings
Once logged in, click on the Settings icon located on the bottom-left corner of the Meta Business Suite dashboard, or search for WhatsApp Manager in the search bar at the top.
Navigate to WhatsApp Manager
Click on WhatsApp Manager.
Copy Your WhatsApp Business ID
In the WhatsApp Manager section, you will see your WhatsApp Business ID listed.
Copy the ID for later use.
Register Your WhatsApp Phone Number
If you haven't already, follow the prompts in WhatsApp Manager to register your phone number.
Enter your phone number and complete the verification process (via SMS or WhatsApp call) to activate it for business use.
Now your WhatsApp number is linked to your Meta Business Suite, and you can manage it via WhatsApp Manager!
Ultramsg
Go to Ultramsg website to register for an account.
Go to your instance or Create one if you haven't already.
Make sure that instance Auth Status: authenticated.
Obtain Instance Id and API Key.
Note: Find out more information on the Ultramsg API documentation.
Mapping
Mapping of form fields to that of app fields is to be done in order to create meetings using the form data.
Click on the setup/edit mapping.
Once you have done mapping you can save the service
Note: Mapping should be done between the app field and the form field of the same type.
Notification
Notify your audience with success or error notifications.
Switch on Send Email to send an email during execution.
Email Template
Send your own customized emails on form submission to your audience.
Attachment
Select the attachment to the email from the file upload in Google Forms.
Click Pick Drive Files to attach files to the Email.
Finish setting up
Save service
You are all set to send a text message on whatsApp on your Google Form submission.
Execution of service
Submit the Google Form.
This Form Submission executes your service.
See message in WhatsApp
The form response is send to WhatsApp on Google form submission.