Multi-Level Approval 

What is Multi-Level Approval Feature?

Multi-level approval in Form Director is an advanced workflow feature that allows you to set up a structured, step-by-step approval process for requests submitted through Google Forms. 

For instance, if there are 10 potential approvers, you can configure the workflow to require a minimum of 4 approvals for the request to proceed—ensuring that critical decisions are backed by sufficient consensus.

Additionally, you can implement sequential approvals. In this setup, a request may first require approval from a group of supervisors (e.g., 3 out of 10 must approve). Once approved, it advances to the next level—such as managers—where, for example, 2 out of 3 must give their approval. The request only progresses once all defined approval stages are successfully completed.

Approval Setup

Authorization:

Note: only Form Director owner can enable the Approval

You will see a success message

Basic Setup:

Approval Condition: Choose when services should be executed in relation to the approval process:

Approval Methods: Select the desired approval method(s):​

Requester Details: Provide the Requester's Name and Email. Use the insert icon to dynamically select form fields for these details.

Level Confiuration

At each level, you can set up multiple approvals and specify the minimum number of approvals required to proceed to the next level. After all the configured levels are completed, the service execution will begin. 

Approval Configuration:

The major steps involved in the configuration are

Send Approval Request:

Send templated email approval requests to recipients.


Notify on Approval:

Send templated email to recipients when approved.

Notify on Rejection:

Send templated email to recipients when rejected.

Send Intimation to:

Send templated email to recipients about intimation.

Click on Done to confirm the config.

Sample Email Template

Number of Recipients Required for Execution (Min. Approvals Needed)

Users can now set the minimum number of recipients needed for approvals. The Form Director app will check if the required number of approvals is met before proceeding.

Note: The Form Director will only proceed with executing services or advance to the next level after the specified number of recipients have approved. Whenever a recipient approves or rejects, the system will send an approval or rejection email if configured. However, the service will only be executed or the approval will only proceed to the next level once the configured number of approvals has been reached.

Form Submission Approval Flow

Submit the Google Form.

Approval Request Email: (Level 1 - supervisor)

Approve:

If configured, an email will be sent upon approval. Additionally, check if the minimum number of approvals required for this level is met. If the minimum number of approvals is reached, check for the next level. If found, send emails to the next level approvers; otherwise, execute the service.

Reject:

If configured, an email will be sent upon rejection. 

Approval Request Email: (Level 2 - manager)

The approval status will get updated on the service header on response sheet:

Approved by Email:

Detailed Sheet:

The detailed approval sheet will be created for each service.

Warning: Do not edit the sheet.